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CA, CA+ and My-Page will be unavailable November 11–16

As we transition to a new IT provider, our services will be unavailable from November 11 at 2:00 PM until November 16 at 12:00 PM.
During this period, you cannot reach us by phone or email or access My-Page.
We apologize for the inconvenience and thank you for your understanding.

Secondary operator

‘Secondary operator’ is the term for different private undertakings, organisations and others to which the Jobcenters outsource some of their services. A secondary operator may, for example ...

‘Secondary operator’ is the term for different private undertakings, organisations and others to which the Jobcenters outsource some of their services.

A secondary operator may, for example, be responsible for courses, counselling and member enquiries and contact.

If your contact with the Jobcenter is wholly or partly outsourced, your Jobcenter will inform you. You will often be given the option to choose between different “secondary operators”.